ADORE YOU ESTHETICS
Policies and Overview
Your Guide to Adore You Esthetics Policies in San Diego, CA
Adore You Esthetics, your premier destination for beauty and relaxation in the heart of San Diego, CA. At Adore You Esthetics, we prioritize transparency and professionalism, which is why we’re pleased to present our comprehensive Policies and Overview page. Here, you’ll find everything you need to know about our operational guidelines, booking procedures, cancellation policies, and more, ensuring a seamless and enjoyable experience with us. Whether you’re a first-time visitor or a loyal client, trust in Adore You Esthetics to provide a nurturing environment where your beauty needs are met with care and expertise.
LASH INTEGRITY
Your natural lash health is my top priority! This means that I will only place extensions that are the appropriate weight and length for your lashes. Many times this is not what you are used to from previous artists. Sometimes we have to choose between long or full. Long AND full is just not everyone’s reality 🙂 Please respect this! If you demand what you cannot have, I will cancel your appointment. As a professional, I also reserve the right to make a new decision during your time with me as a client for what your lashes can handle. Yay happy lashes!
ONLINE BOOKING
Square will require a card to hold your appointment. I understand that I must have a card on file to hold my appointment. I understand that my card will be charged on file in the event that I cancel / reschedule outside of the policies window. If there Is not a card on file and I reschedule outside my appointment window I understand I must send the cancellation fee as another form of payment.
Our Policies and Overview
Appointment Booking
We recommend booking appointments in advance to secure your preferred date and time. Walk-in appointments are subject to availability
Cancellation Policy
We understand that life can be unpredictable, but we kindly ask for at least 48 hours’ notice for any appointment cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee.
Late Arrivals
We strive to accommodate all our clients promptly, so please arrive on time for your appointment. If you arrive late, your treatment may be shortened to avoid inconvenience to other clients.
Payment
We accept cash, credit/debit cards, and select mobile payment methods. Payment is due at the time of service.
Gift Certificates
Treat your loved ones to the gift of beauty with our gift certificates, available for purchase in any denomination.
Client Satisfaction
Your satisfaction is our top priority. If you have any questions, concerns, or feedback regarding your experience, please don’t hesitate to let us know. We are here to ensure that you leave feeling pampered, refreshed, and delighted with your services.
Frequently Asked Questions
It is required that you have at least 50% of your lashes in order to be considered a “fill”. If you book a fill and show up with less than that, there will be an up-charge of $30 added to the initial fill price. This does not mean you get more fill time. If you are missing too many, you will be charged for a full set.
Helpful Hints: If it looks like you need a fill then you have waited too long 😉 Lashes should look good all of the time! Just less full.
If you are missing more than 50% on only one eye you are still considered to be falling under the 50% Fill Rule.
Be careful about very outgrown lashes – these are removed at every fill and do not count as happy lashes that get to a part of the 50% team
Come with CLEAN lashes to your appointment
Appointments must be cancelled or rescheduled from the beginning of your appointment 48 hours in advance. If you’re outside of your 48 the window you will be charged 50% of the service.
If you’re outside the 24 hour window you will be charged 100% of the service.
Text and email reminders are sent out 3-4 days before your appointment. I understand that sickness and emergencies come up but I cannot allow any exceptions. Don’t come sick!!
If appointments are missed or cancelled late, then 100% of service payment is required and will be charged.
If you need to change your service to a different one, such as a removal, I require 24 hours notice or you will still be charged for your existing appointment! If you.
buy 2 hours of my time you have to pay for 2 hours
NO fills may be booked over 3 weeks from their prior lash service. There are no exceptions to this rule. If you schedule ONE DAY over your 3 weeks, I will cancel your appointment and kindly ask you to rebook for a Full Set. No matter how much I love you! I promise you that if I allowed that it will turn into a runaway train . Please pay attention to rescheduled fills as they may bump future fills out of this
These fills are available by REQUEST ONLY. Mini fills are valid 7 days from your last appointment or when other special circumstances arise by my approval. Your next fill will still need to be fall in between 3 weeks from your prior fill. Touch up fills do not extend this time frame. They are an additional service that only fills in small gaps and imperfections. There is no removal of grown out extensions. If you came back over 3 weeks, despite being slightly filled in, there would be far too many grown out extensions to remove and replace and you would need a new set.
Ensuring a smooth and efficient scheduling process is paramount at Adore You Esthetics. We highly recommend booking your appointments in advance to secure your desired date and time slot. While we do welcome walk-in clients, please be aware that our availability may be limited, especially during peak hours. To facilitate our scheduling system and to accommodate the needs of all our clients, we kindly request a minimum of 24 hours’ notice for any cancellations or rescheduling requests. This allows us the opportunity to adjust our calendar accordingly and offer the vacated slot to another client in need. We understand that unforeseen circumstances may arise, and we strive to be as flexible as possible, but please note that failure to provide adequate notice may result in a cancellation fee. Our goal is to provide each client with the attention and care they deserve, and adhering to our appointment policies ensures that we can maintain the highest level of service excellence.
Absolutely! Nothing says “I appreciate you” quite like the gift of pampering and self-care. At Adore You Esthetics, we are delighted to offer gift certificates in any denomination you choose. Whether you’re celebrating a special occasion or simply want to show someone you care, our gift certificates are the perfect choice. Treat your loved ones to a luxurious experience they won’t soon forget, and let them indulge in our wide range of beauty services. Our gift certificates are elegantly designed and can be personalized to suit any occasion, making them the ideal gift for friends, family, colleagues, or anyone else deserving of a little relaxation and rejuvenation.
Convenience and flexibility are important to us, which is why we strive to offer a variety of payment options to suit your needs. At Adore You Esthetics, we accept cash, all major credit and debit cards, as well as select mobile payment methods for your convenience. Whether you prefer to pay with cash, swipe your card, or use your smartphone to complete the transaction, rest assured that we’ve got you covered. Our seamless payment process ensures a hassle-free experience from start to finish, allowing you to focus on what truly matters – indulging in the ultimate beauty and relaxation experience.
Your satisfaction is our top priority, which is why we value your feedback and input. At Adore You Esthetics, we strive to exceed your expectations with every visit, and your feedback helps us to continually improve and enhance our services. Whether you have praise to share, suggestions for improvement, or concerns that need to be addressed, we want to hear from you. Our friendly and attentive staff are always available to listen and assist you, so please don’t hesitate to speak with us directly during your visit. Additionally, if you prefer to provide feedback after your appointment, you can easily reach us by phone or email. Your feedback is invaluable to us, and we appreciate the opportunity to learn and grow from your experiences.
Absolutely! At Adore You Esthetics, we understand that every client is unique, with their own individual preferences, concerns, and goals. That’s why we take a personalized approach to every service we offer, ensuring that each treatment is tailored to meet your specific needs and desires. Whether you’re looking for a skincare regimen that addresses your specific concerns, a massage experience that targets your areas of tension, or a brow service that complements your facial features, our skilled professionals will work closely with you to customize your treatment accordingly. We take the time to listen to your needs, assess your concerns, and develop a personalized plan of action that delivers the results you desire. With our customizable services, you can rest assured that you’ll receive the individualized attention and care you deserve, leaving you looking and feeling your absolute best.